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The casino’s on-line chat informed the player that he did not qualify for the premia due jest to high bonus turnover. The player had sought a refund of his deposit but państwa told by the casino that he had jest to hos hell trade it three times before it could be refunded. We couldn’t assist with the deposit refund request as the player chose owo continue playing with these funds. The player from Italy was facing challenges with withdrawing his winnings amounting to 232,000 euro from Hellspin Casino. Despite having a verified account and compliant KYC documents, his withdrawal requests remained under review, as per customer service.
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